Apprenticeshipped is operated by RN Software Solutions Ltd.
Company number: 16996931
Registered office: 5 Brayford Square, London, England, E1 0SG
Contact email: rm@rnsoftwaresolutions.com
For data protection purposes, RN Software Solutions Ltd. is the controller of personal data processed through Apprenticeshipped, except where another party acts as an independent controller for its own services, such as Apple or Google for app store billing and account services.
This Privacy Policy applies to the Apprenticeshipped mobile app, related websites, customer support, premium subscriptions, alerts, advertising, and any related services we provide.
Apprenticeshipped is intended for users aged 16 and over. By using the app, you confirm that you are at least 16. We do not knowingly provide accounts to children under 16. If we learn that someone under 16 has created an account, we may suspend or delete that account and remove the associated data where appropriate.
We do not typically receive your full payment card details. Purchases are handled through Apple and Google in-app billing systems. We may receive limited subscription and transaction metadata, such as product ID, entitlement status, renewal or cancellation state, transaction identifiers, country or storefront, and anti-fraud or billing support information.
If ads are shown, we may process consent signals, ad preference choices, advertising identifiers or SDK signals, and whether you are a premium user so that ads can be limited or suppressed where appropriate.
We may process push tokens, device-level notification permissions, notification settings, and in-app alert preferences.
We use personal data to create and manage your account, authenticate you and keep your account secure, let you search apprenticeships, save items, and use app tools, deliver deadline alerts and service messages, manage premium access and customer support, prevent abuse, fraud, and misuse, and maintain service reliability, troubleshoot issues, and keep records of core system events.
Lawful bases: contract; legitimate interests; legal obligation where applicable.
We use product and audit-style event data to understand app performance and feature usage, improve user experience and product design, measure crashes, bugs, and reliability, detect unusual patterns, misuse, or integrity issues, and produce aggregated reporting and, where legally viable, de-identified analytics outputs.
Lawful bases: consent where UK or EU rules require consent for non-essential storage or access technologies or non-essential analytics; legitimate interests for strictly necessary security logging, abuse prevention, service integrity, and limited internal measurement that does not rely on consent-dependent technologies.
At launch, we do not currently send direct marketing by email, SMS or similar channels. If that changes, we may use your contact details to send news, offers or feature updates only where permitted by law and, where required, with your consent.
Lawful bases: consent where required; legitimate interests only where a lawful non-consent route clearly applies and we have carried out the required assessment.
Non-premium users may see advertising, including interstitial ads. We may show non-personalised or contextual ads and, where available and lawfully permitted, personalised ads, but only where the required consent has been obtained.
We do not sell directly identifiable personal data.
Lawful bases: consent for personalised advertising and related storage or access technologies where required; legitimate interests may apply to limited operational suppression, frequency control, anti-fraud, and premium or no-ads enforcement.
We may process personal data to respond to legal claims and complaints, enforce our Terms, defend or establish legal rights, and maintain basic suppression records so we can honour rights requests and avoid unwanted contact.
Lawful bases: legal obligation; legitimate interests.
We may send service and operational notifications, such as deadline reminders, account or security alerts, and subscription notices, as well as optional notifications if enabled by you.
Local notifications may be generated on your device based on data stored in the app. Push notifications may involve device tokens and platform providers. You can turn off push permissions in your device settings and manage alert preferences in the app.
Premium users may receive reduced or no advertising depending on the subscription tier. Free users may see ads. If personalised advertising is used, we will ask for consent where required and provide a way to change your choice.
Apprenticeshipped may use rules, ranking, or recommendation features to help show relevant apprenticeship listings, reminders, or tools content. At present, we do not make decisions about you that are based solely on automated processing and that produce legal effects or similarly significant effects. Final application decisions are made by third-party providers, employers, training providers, or government services, not by Apprenticeshipped.
If we introduce more advanced AI or profiling tools in future, we will update this policy and any required notices.
We do not ask users to provide special category data or criminal offence data as part of standard account creation. Please do not include health, ethnicity, religion, criminal convictions, or other highly sensitive information in free-text fields unless we clearly ask for it and provide a specific notice.
We may share personal data with the following categories of recipient:
Some of these parties act as our processors. Others act as independent controllers for their own purposes.
We may use suppliers located in, or accessible from, the UK, EEA, United States, and other countries. Where personal data is transferred outside the UK and a restricted transfer occurs, we will use a valid transfer mechanism, such as a country benefiting from UK adequacy regulations, the UK International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses, together with any supplementary measures required by law.
For users in the EEA, we will also use an EU-valid transfer mechanism where required.
We may create statistical, aggregated and de-identified outputs from app activity data for product improvement, benchmarking, service development, research, commercial analytics products, and business insights.
We do not intend to sell directly identifiable personal data.
Before sharing or commercialising any dataset outside our processor chain, we aim to apply measures such as minimisation, aggregation, suppression, thresholding, removal of direct identifiers, contract controls, and anti-reidentification restrictions. If data remains personal data under applicable law, we will treat it as personal data and will not present it as anonymous.
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, subject to legal, tax, accounting, security and dispute-handling requirements. Our retention periods are set out in the Data Retention Schedule.
We use technical and organisational measures designed to protect personal data, including access controls, least-privilege access, logging, encryption in transit, password protection, environment separation where appropriate, and incident management procedures.
No system is completely secure, and we cannot guarantee absolute security.
If we become aware of a personal data breach, we will assess the risk and take appropriate action. Where required by law, we will notify the relevant supervisory authority and affected individuals.
Depending on your location and the circumstances, you may have the right to access your personal data, correct inaccurate personal data, delete your personal data, restrict processing, object to certain processing, receive a portable copy of data you provided to us, withdraw consent at any time where processing is based on consent, and complain to the UK Information Commissioner’s Office (ICO), or another relevant regulator.
You may request deletion of your account and associated personal data using the in-app delete account button, [WEB DELETION REQUEST URL], or by contacting rm@rnsoftwaresolutions.com.
We may retain limited information after deletion where necessary for legal compliance, dispute handling, fraud prevention, or to maintain suppression records proving that a deletion or marketing preference request was honoured. Backup systems may also retain copies for a limited rolling period before overwrite.
The app may link to third-party websites, including government apprenticeship sites and employer pages. We are not responsible for the privacy practices of third parties once you leave our service.
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users, for example through the app or by other appropriate means.
Privacy/contact email: rm@rnsoftwaresolutions.com
Postal address: RN Software Solutions Ltd., 5 Brayford Square, London, England, E1 0SG
If you are in the EEA, references in this policy to UK GDPR should be read, where applicable, to include the EU GDPR. If we actively target users in the EEA, we may appoint an EU representative where legally required: [EEA REPRESENTATIVE DETAILS IF APPOINTED].
If we later target US residents in states with privacy laws that apply to us, we may provide additional disclosures, including rights relating to access, deletion, correction, appeal, and opt-out of targeted advertising or sale or sharing as defined by those laws: [US STATE PRIVACY ADDENDUM IF NEEDED].